After hearing a disturbing noise coming from my car, I contacted another mechanic I have just started to use, but he would keep me wondering and worrying because he was backed up. Croghan Autocare offered to diagnose the same day I called and give me an estimate for repair. Even though the news delivered was bad for me and my car, it was provided right away and they began to fix it as soon as the part was delivered. Jim checked for recall information on the part. It was insightful for the cross member turned out to have an extended warranty issued because of the early corrosion occurring. I never would have thought to check that, even though I had received a letter a year earlier stating that. Mercifully, the part and labor was covered and I was reimbursed. Additionally, he diagnosed a long standing issue with my low beam headlight, and replaced a tie rod because it was worn out. I was relieved to have it all done so quickly. Knowing Jim from church provided me with ample reason to trust his character. Using his service convinced me the guy can handle a tough mechanical job like replacing an engine mount. Even though he is not the closest guy for me I do intend to reuse his service.